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Well, that's good to hear, but we would much prefer ZenMate to formally spell this out in a privacy policy which the average customer might actually be able to read. As we don’t store the data in the first place, this also means that we can’t be forced into giving away personal data to any government or sell it to any 3rd parties." In fact – we can’t! Strict German privacy laws regulate our company’s use of your information. "We do not store or log your personal data which can be used to identify you or what you're doing online. d GDPR.'ĭig into the support pages and you'll find a few very general descriptions of ZenMate's no-logging promises. Then the processing would be based on Art.
This would be the case, for example, if a visitor were injured in our company and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party.
'In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. Would you like to know when the company might process your personal data, for instance? Here's how it's explained: Instead, the document spends most of its time on examples and situations that aren't the tiniest bit relevant to the average user. The privacy policy is more than 4,000 words long, but the closest it gets to anything useful is a throwaway comment: '.activity done by the user inside the ZenMate VPN tunnel, which is NOT recorded, logged or stored at all.' The documents also make little effort to highlight details that might interest VPN users, such as clarifying what sort of logging takes place, or ZenMate's response to legal actions. For instance, we're told that "by registering for a nongratuitous ZenMate Service and having completely entered the payment information into the system, you submit a binding offer on the conclusion of a contract regarding the use of the respective ZenMate Service." Just about every element takes longer to describe than it should, and seems written for lawyers rather than regular users. ZenMate's main website is straightforward, but poking around in the darker corners – in particular, the privacy policy and terms of service pages – revealed some of the most brain-numbingly over-complicated legalese we've ever seen. And even after you've handed over your cash, you're further protected by a 30-day money-back guarantee.
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Whatever you choose, the company gives you a seven-day free trial to test the service before you get billed, which is very unusual these days.
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ZenMate Pro for Browsers is certainly cheap, at just $5.99 billed monthly (opens in new tab), $3.19 on the six-month plan, or $1.99 if you pay for a year up-front. This won't allow you to protect other app traffic, but if you're only interested in unblocking websites, or you do pretty much everything in your browser, anyway, it might be good enough.
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A handful of companies are even cheaper - Ivacy's five-year deal is currently $1.16 a month - but ZenMate does better than most.Ī second ZenMate Pro for Browsers plan (opens in new tab), as you might guess, gives you the browser extensions only, but with access to the full ZenMate network, and streaming support. Clearly, the company is doing its best to direct you towards the long-term plan, but it seems unfair to complain about that when the price is so low. Sign up for one year and ZenMate charges $53.88 up-front sign up for three years and it charges $59. This is a slightly strange pricing structure, especially if you look at the plan totals. If you're thinking that's a little more than you'd like to pay, no problem: ZenMate's three-year plan (opens in new tab) is considerably cheaper at a tiny $1.64 a month. There's no six-month ZenMate VPN Ultimate plan any more, and annual prices (opens in new tab) are now an effective $4.49 a month, up from $3.33 during our last review. But if you're thinking that's a little more than you'd like to pay, no problem: ZenMate's three-year plan (opens in new tab) is considerably cheaper at a tiny $1.64 a month. ZenMate pricing starts at $10.99 billed monthly (opens in new tab), within the typical $10-$13 range we see with most providers.Īnnual prices (opens in new tab) are fractionally below average at $4.49. But there is some good news in the arrival of WireGuard on Android. As we write, the iOS app hasn't been updated since 2019, for instance. ZenMate hasn't exactly been piling on the new features recently. Even better, you can set up and use the service on as many devices as you need - ZenMate doesn't have any annoying connection limits.
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